We operate a self-healing Synchronous Optical Network (SONET) with 2,500 route miles of fiber optic cable and provide last-mile connectivity utilizing wire, wireless and fiber optic cable. Our network routing is separate and diverse from that of traditional carriers and offers true physical route diversity.

Georgia Public Web operates a Network Operations Center (NOC) staffed by highly trained technicians.  This Center is operated seven days per week, twenty-four hours per day, three hundred and sixty-five days per year.  From this Center we monitor, maintain and supervise the provisioning of all Georgia Public Web products and services. 

Customers of Georgia Public Web are assigned a dedicated account manager, design engineer, and billing specialist to assist them. Our billing is handled internally and we provide a high level of responsiveness to billing questions.